Foodpanda India Reviews and Complaints
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ISSUES RESOLVED
210
TOTAL REVIEWS
$26.5K
CLAIMED LOSSES
$510
AVG LOSS
1.1K
PAGE VIEWS
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Cons
- Customer service
- Every thing
- Pathetic
Pros
- Pathetic
- Offers
- Hotel
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- Latest review first
- Most helpful reviews first
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Foodpanda India - 9021853452
Update by user Oct 29
Hotel maa caterers
Update by user Oct 29
Chicken dum BiryaniVeg dum BiryaniLollipop kebab
Original review posted by user Oct 29
Hotel Maa Caterers SPL Mumbai dum biryaniReview
Pros
- Hotel
Cons
- Customer service
Reason of review
New adve
Loss
$20
Preferred solution
Hotel
Tags
Foodpanda India in Chennai, Tamil Nadu - No cash back received
Food panda offers cashback along with paytm but no cashback received till now. I ordered food yesterday night. False offers and false service.
Review
Product
Foodpanda India Cashback
Reason of review
Not as described/ advertised
Asking this foodpanda people to train their delivery boys to behave properly with the customers.I have ordered from foodpanda and the delivery boy called and asked to collect the delivery so we asked him to come to the place and he started to scold in abusive and...
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Review
Service
Foodpanda India Delivery Service
Reason of review
Poor customer service
Foodpanda India in Bhimavaram, Andhra Pradesh - Pathetic experience
Whenever I have ordered my order has been cancelled. Most of the time order is cancelled after half an hour leading me to embarrassment when I had guests coming home. These people are frauds they take your money and hold it in their accounts for 7 to 10 days. They are doing this with Lakshmi of people all over India just imagine how much money they are making out of this daily! Cheaters!
Review
Product
Foodpanda India Mobile Application
Reason of review
Order processing issue
Foodpanda India in Mumbai, Maharashtra - Worst experience ever, do not order
They will take the amount but never deliver the product. They won’t even refund your money.
Review
Service
Foodpanda India Delivery Service
Reason of review
Return, Exchange or Cancellation Policy
Foodpanda India in Pune, Maharashtra - Worst experience
A guy named harshal picked up order from restaurant and didn't deliver Ridiculous
Review
Service
Foodpanda India Delivery Service
Reason of review
Bad quality
Foodpanda India in Noida, Uttar Pradesh - Ordered cancelled after waiting for 1.5 hrs
My order was placed, accepted by restaurant and then cancelled by food panda after checking with there support team, for more than 1.5 hrs it was showing order as getting prepared, this is pathetic service, if there are any limitation in term of delivery then order should not be accepted so that one can look for other alternative
Review
Service
Foodpanda India Delivery Service
Reason of review
Bad quality
First learn to coordinate with your own team and then serve the customers. No coordination at all. No proper updates Making the customers wait for 2 hrs and then cancel it. (4 times till now) If you cant deliver then tell it at that moment and cancel it rather than...
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Review
Service
Foodpanda India Customer Care
Cons
- Not delivered what promised
- Super worst service
- Failure to inform customer of their mistakes
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Tags
Foodpanda India in Delhi, Delhi - Worst service provider ever
have waited for almost 2 hours (estimated delivery time 43 min) and requested support team to cancel the order ( I don’t understand how in today’s world food panda can’t track or contact delivery person), please understand food panda is into service business and if you can deliver food then you better exist this business and stop fooling end users. HIGHLY DISAPPOINTED..WORST POSSIBLE SERVICE ANY SERVICE PROVIDER CAN DELIVER..
Review
Service
Foodpanda India Delivery Service
Reason of review
Bad quality
Foodpanda India in Mumbai, Maharashtra - Such a waste of time and money
Foodpanda is giving offers, we go ahead and place the order, money gets deducted but we never recieve the order. What a wonderfull way of looting people. Shame on Foodpanda. On top of that pathetic customer service
Review
Service
Foodpanda India Delivery Service
Reason of review
Poor customer service
they didn't refund my money.i try to order food from that side..my money deducted but order not confirm.i try to connect with them but no one response me through chat.this site is fraud site.don't buy food through food panda...its my request.i try to order 3-4...
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Review
Service
Foodpanda India Delivery Service
Reason of review
Return, Exchange or Cancellation Policy
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I have few bad experiences with the delivery boys. 1 refused to take the foodpanda paper bag which was meant for corporate orders.
He just took my eatery plastic bag, took out five boxes of food, put them into my plastic bag and just dumped the foodpanda paper bag on the ground. 1 refused to show the order number and shouted “ don’t touch my phone” when he reluctantly wavered his phone. I told him this behaviour is not acceptable. At times, the delivery guys sit around and smoke after picking up the food orders from us.
Hey, food turning cold!!! Many more, just GIVE UP ON THEM.